Legal notice

Delivery time

We ship within 1–3 business days after your order is confirmed. Orders ship from Japan. We ship to addresses in Japan only; orders usually arrive about 2–5 business days after shipment. * Times may vary depending on weather, delivery conditions and your region.

Payment methods and timing

[Payment methods] Credit cards (Visa, Mastercard, American Express, JCB), Apple Pay, Google Pay, Shop Pay and more.

[Payment timing] Payment is confirmed (charged immediately) when your order is placed.

Return period

Within 7 days of delivery. Due to the nature of our products, we do not accept returns for customer reasons, but if an item is defective (damaged or leaking) or incorrect, please contact us within 7 days of delivery.

Refund policy

We offer an exchange or refund only for defective or incorrect items. After checking the returned item, we promptly send a replacement or refund you through your original payment method. * We cannot offer refunds based on repair results (changes in grading results or accidents during work).

Return shipping policy

We cover all return shipping costs for defective or incorrect items. If this applies to you, please contact us first through the contact form. We will reply with return instructions.